Claims Information

Reporting a Claim

Phillips Insurance agents work with you throughout the entire claims process–from initial response through final resolution–to provide fast, caring service and to settle your claim. Should you wish to reach your insurance company directly, you’ll find the main insurance company claim numbers at the bottom of this page.

Information to gather in an accident:

• Other driver’s name and driver’s license number
• If different, the name of the owner of the other automobile
• Other driver’s address
• Other driver’s phone number
• Other driver’s insurance company and policy number
• License plate of other car
• Year/make/model/color of other car
• Names and phone numbers of accident witnesses (a witness is anyone outside of the involved vehicle(s))
• Do not say you’re sorry or anything that could be an admission of fault
• If the other party is uncooperative, call the police
• Call your insurance agent with any questions

I Have A Homeowners Claim To File

• How do I file a homeowners claim?
• How does the payment process work?
• How is the settlement amount determined?
• What can I do if I am having trouble settling my claim?
• What is a public adjuster?
• How can I avoid scams after a disaster?

Note: all links open a new window and go to iii.org.

I Have An Auto Claim To File

• How do I file a claim?
• What should I do if I am having trouble settling my claim?
• If I file a claim, will my premium go up?
• How are the value of my car and the cost of repair determined?
• What are my rights when filing a claim?
• Can my insurance company require me to use certain types of auto repair parts?

Note: all links open a new window and go to iii.org.

Claim Numbers

As a Phillips Insurance policy holder, you have the option of contacting us at (425) 485-8660 during business hours, or directly contacting your carrier below 24 hours a day. We welcome you to call us prior to putting in a claim so we can help you with the process!